Privacy Policy

PURPOSE OF THIS PRIVACY POLICY

Azra Chocolates is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK. 

We only use the information you provide to process your order and keep you up to date with new products and special promotions. We do not sell or share your information with any third party. 

We are committed to ensuring that your information is safe and secure, Azra Chocolates is a secure https website and is hosted by Shopify and stored on secure servers. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

All payment transactions are off-site with either Shopify payments or PayPal we do not retain any card transaction details. 

This privacy policy sets out how Azra Chocolates uses and protects any information that you give Azra Chocolates when you use this website. Azra Chocolates is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

If you register as a User with us we will ask for some relevant information including your name, email address, home address, delivery address, phone numbers, etc. This information is used to fulfil your order and if we need to contact you regarding your order.

Unlike many companies we never sell information on to 3rd parties, we respect customer privacy and value all our customers.

 

The purpose of this statement is to explain to you what personal information we collect and how we may use it. 

We may use the information users provide about themselves when placing an order only to provide service to that order.  We do not share this information with outside parties except to the extent necessary to provide the service.  All payment transactions are off-site with either Shopify payments or PayPal we do not retain any card transaction details. 

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. 

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.

If at any time the User would like to unsubscribe from recieving future emails, we include unsubscribe instructions at the bottom of each mail. You have the right to opt out at any time. The emails are sent out by MailChimp which also provides an unsubscribe option.

We may use feedback you provide to improve our products and services.

 

 

DATA SECURITY

We are committed to ensuring that your information is safe and secure, Azra Chocolates is a secure https website and is hosted by Shopify and stored on secure servers. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

You acknowledge that the Internet is not a completely secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.

 

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User's may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

YOUR LEGAL RIGHTS

In accordance with the GDPR May 2018 you have the right to access any information that we hold relating to you. We are obliged to disclose all personal information we hold on you within 30 days of your request.